Loupe Returns Policy

Not for you? Not to worry.

We want you to be absolutely head over heels with your purchase. So if it’s not your forever piece this time, that’s absolutely fine.

We can give you a full refund or an exchange, just make sure that the product is in its original packaging and accompanied by proof of purchase and return the unworn item to us within 30 days. You can do this by popping into our boutiques where a member of the team will be able to help you further. You can call them for free on 01908 668621


Please note we’re unable to offer exchanges or refunds on:

  • Personalised and bespoke items
  • Special orders
  • Gift Cards

We will be happy to exchange or refund your Rolex purchase if returned within 7 days, providing it is unworn, unsized, in its original condition, in its original packaging and with a valid receipt.

Please don't hesitate to contact us if you have any questions about our returns policy.


At Loupe, we are confident that our products are of the highest quality and will guarantee everything against manufacturing defects. This guarantee will be honoured at our Loupe boutique. These rights are additional to and do not detract from your statutory rights.