Loupe Corporate Policies
We like to keep things in perfect order here at Loupe, so that you can find everything you need in just a couple of clicks. To make things easier for you, we’ve pulled together all of our important information and housed it all in one place...
Environmental Policy
Our commitment to enriching lives through environmental and business practices means the world to us.
Ethical Policy
Our ethical policies are ingrained in our culture, ensuring the company and our employees are always doing the right thing. At Loupe, it’s all about trust and transparency.
Diversity & Inclusion
Loupe is part of the Beaverbrooks Group, our core purpose is Enriching Lives, which simply means making a positive difference to the world we live in.
Gender Pay Gap
Our Gender Pay Gap report and our commitment to fair and appropriate pay.
Privacy Policy
Our commitment to keeping your privacy exactly that, private. Plus, how and why we collect your personal information.
Cookie Policy
We use cookies to enhance your shopping experience with Loupe. You can manage these cookies on your device - find out how below.
Complaint Policy
Service not to the usual Loupe standard? Let us know so we can make it better next time - we’re all ears.
Image Use Policy
We love to see your pictures of our beautiful Loupe images but before sharing them with us, here’s some information that you should know.
Modern Slavery Act
How we work to prevent slavery and human trafficking in our operations.
Returns Policy
We know sometimes a piece might not be quite what you or your loved one had in mind, here are the need-to-know details if you decide to return your purchase.
Supply Chain Policy
As a company Loupe cares passionately about people and totally abhor any abuse of people and human rights.
Hallmarking Policy
We fully support the British hallmarking system and registering with the Assay Office means all of our precious metal jewellery is compliant with the UK’s hallmarking regulations.
Still need a little help?
Give us a call or send us an email
Don't hesitate to call us on 0800 316 4058, our phone lines are open Monday to Friday from 9am-5pm (excluding bank holidays). Or if you prefer, send us an email by filling in the form here, providing your contact details and some information about your query and we’ll do our very best to get back to you within 24 hours. Bank holidays may take a little longer.